Introduction
Welcome to Celerlinks ("we," "our," or "us"), a product of Magnital Technologies. We are committed to protecting your privacy and handling your personal information with care and transparency.
This Privacy Policy explains how we collect, use, store, and share information when you use our website, mobile application, and related services. By using our Service, you consent to the practices described in this policy.
Information We Collect
Information you provide directly:
- Full name and contact details (email address, phone number)
- Government-issued identity documents for verification
- Bank account and payment information
- Profile preferences and communication settings
Information collected automatically:
- Device identifiers, IP address, and browser type
- Usage data including pages visited and features used
- Transaction history and service interactions
- Location data (with your permission)
- Cookies and similar tracking technologies
How We Use Your Information
- To process your transactions and deliver requested services
- To verify your identity and maintain account security
- To detect, investigate, and prevent fraud or unauthorized access
- To send service notifications, receipts, and support responses
- To improve our platform through analytics and user feedback
- To comply with Nigerian financial regulations and legal obligations
- To send marketing communications (only with your consent)
Data Security
We implement industry-standard safeguards to protect your information, including:
- AES-256 encryption for data at rest
- SSL/TLS encryption for all data in transit
- Multi-factor authentication for account access
- Regular security audits and penetration testing
- Strict role-based access controls for internal staff
While we take every precaution, no method of transmission over the internet is entirely secure. We encourage you to use a strong, unique password and enable two-factor authentication on your account.
Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. Transaction records are retained for a minimum of 5 years as required by Nigerian financial regulations. You may request deletion of your account and personal data at any time — see the Your Rights section for details.
Your Rights
Under the Nigeria Data Protection Act (NDPA) 2023, you have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Rectification: Correct inaccurate or incomplete information
- Erasure: Request deletion of your personal data (subject to legal retention requirements)
- Portability: Receive your data in a structured, machine-readable format
- Objection: Opt out of direct marketing communications at any time
To exercise any of these rights, contact us at support@celerlinks.com or submit a data deletion request.
Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately and we will take steps to remove it.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will notify you of material changes via email or in-app notification at least 14 days before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated policy.
Contact Us
For privacy-related questions or to exercise your data rights, please contact our support team.